Warm Home Discount Scheme

October 7, 2016 11:19 am

The Warm Home Discount is a government led scheme introduced in 2011 to offer support to those struggling to afford their energy bills.

What will I receive?

For Winter 2016 to 2017 you could get as much as a £140 reduction on your electricity bill.

The money does not get paid directly to you as it is a one-off reduction on your electricity bill between October and April.

The Warm Home Discount scheme does not affect your eligibility for your Cold Weather Payment or Winter Fuel Payment.

Am I eligible for the scheme?

You are eligible for the scheme if on 10 July 2016 the following applied:

  • Your electricity supplier was taking part in the scheme
  • Yours or your partners name was on the electricity bill
  • You were receiving the Guarantee Credit Element

What if I dont apply?

If you are on a low income or get certain means-tested benefits please check with your supplier to see if you are eligible.

Is my energy supplier taking part in the scheme?

[expand title=”See the drop-down menu for a list of all electricity providers currently taking part in the scheme”]

  • Atlantic
  • Bristol Energy
  • British Gas
  • Co-Operative Energy
  • EDF Energy
  • E.On
  • Equipower (Ebico)
  • Equigas (Ebico)
  • Extra Energy
  • First Utility
  • GB Energy
  • Manweb
  • M&S Energy
  • npower
  • Our Power
  • OVO
  • Sainsburys Energy
  • Scottish Gas
  • Scottish Hydro
  • Scottish Power
  • Southern Electric
  • SSE
  • Utilita
  • Utility Warehouse


How do I make a claim?

If you qualify for the discount you will receive a letter by 16 of December at the latest telling you to:

  • Not apply (you will receive the discount automatically)
  • To apply by February 28th, 2017 (the letter will explain how to apply)

What if I havent received my letter?

If you havent received your letter but believe you qualify for the discount, please contact the Warm Home Discount Team on:

0345 603 9439

Lines are open Monday to Friday 8:30am to 4:30pm)


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